Full-time Client Advisor

ABOUT GANNI
Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte’s joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world’s most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea. 

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

OUR VISION & MISSION
TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive,
refreshing and innovative. From challenging the conventions
of style, to revolutionizing the business practices of the
industry - we challenge the status quo of a cluttered and
homogenising landscape in service of better.

www.ganni.com 

WE ARE HIRERING A FULL-TIME CLIENT ADVISOR TO JOIN OUR BEAUTIFUL RUE FRANÇOIS 1ER STORE IN PARIS!

You will be an ambassador for GANNI, working in our inspiring Paris location and reporting directly to the Store Manager. At GANNI our culture is driven by learning, collaboration, and a shared passion for achieving great results together. In GANNI we are a team that really focus on being optimistic, passionate and to live and breathe for the GANNI spirit. You have a creative mindset and a strong passion for fashion, always finding new ways to connect with clients and express the GANNI spirit. You thrive in a dynamic team environment and bring positive energy that inspires both clients and colleagues.

You will help make every client interaction special — whether online or in-store. By combining innovative communication with authentic service, you’ll help grow a strong, connected GANNI community that reflects the energy and style of Paris.

You will take part in driving the store’s success by combining creativity with a strong sense of responsibility and results. Together with your team, you will work to achieve goals, deliver exceptional service, and create a welcoming atmosphere that reflects both the GANNI spirit and the energy of Paris.

MUST HAVE REQUIREMENTS

At GANNI, we are highly focused on our clients and delivering exceptional customer experiences. We are a results-driven team, and our mindset is to secure all sales — including those you will handle. To succeed in this role, you should have prior experience working with clients and a proven ability to deliver outstanding service and a superior customer experience.

• Ensure exceptional and personalized client experiences
• Deliver inspiring and tailored styling sessions
• Foster client outreach program to drive footfall to the store
• Strive to reach KPI targets and support maintaining a KPI-driven environment.
• Drive in-store shopping events through your client database and establish a program to foster client relationships.
• Secure all sales
• Maintain VM guidelines
• Stock management in all aspects 

PROFESSIONAL QUALIFICATIONS

• Over 3 years of experience within premium and luxury brands
• Proven, legitimate background in clienteling and CRM practices
• Omnichannel and omnicommerce understanding
• Excellent communication skills
• Ability to work in a fast-paced environment
• Fluent in French & English

THE GANNI WAY

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.

Application due

10/30/2026

Start date

As soon as possible

Category

Retail

Workplace

Paris

Homepage

https://www.ganni.com/da/home

Contact

Julie Petitberghien
Store Manager