Role overview

As a Sales Consultant at Hackett, you will be the face of the brand, creating memorable experiences for every customer and helping to drive store performance through exceptional service, product knowledge, and a strong commercial mindset.

Key responsibilities

Deliver outstanding, personalised customer service at every stage of the customer journey.
Build genuine relationships with customers and understand their needs to recommend the right products and complete sales confidently.
Achieve individual and store sales targets through proactive selling, upselling, and cross-selling.
Maintain excellent product knowledge across collections, fits, fabrics, and brand stories.
Support visual merchandising standards, ensuring the store is always presented to a high standard.
Manage stock replenishment, product organisation, and store cleanliness in line with brand guidelines.
Process transactions accurately and support day-to-day store operations.
Work collaboratively with the wider team to create a positive, inclusive, and high-performing environment.
Contribute to customer retention through excellent aftercare and service excellence.

Required qualifications and experience

Previous experience in a customer-facing retail or sales role.
A strong track record of delivering excellent service and meeting commercial objectives.
Confidence in engaging with customers and closing sales.
Availability to work flexible shifts, including weekends and peak trading periods, in line with store needs.
Fluent communication skills in the local market language; additional languages are an advantage.

Desired skills and competencies

Commercial awareness and a natural sales focus.
Strong interpersonal and communication skills.
A proactive, energetic, and team-oriented approach.
Attention to detail and pride in presentation.
Ability to adapt quickly in a fast-paced retail environment.
Passion for fashion, lifestyle, and premium customer experiences.
A positive attitude and commitment to continuous learning.

Benefits and perks

The opportunity to work with globally recognised fashion brands.
A supportive environment that values development, collaboration, and ownership.
Training and learning opportunities to help you grow in your retail career.
Staff discount and access to brand products, subject to company policy.
A workplace culture that values diversity, inclusion, and sustainability.

Company culture and values

At AWWG, we are passionate about fashion, people, and progress. Our culture is built on collaboration, ownership, innovation, inclusivity, adaptability, and passion. We are proud to foster a workplace where every team member can contribute, develop, and feel valued.

Application process

If this sounds like the right opportunity for you, we would love to hear from you. Please submit your application and, if shortlisted, a member of our team will contact you to discuss the next steps. If you have questions during the process, we will share additional information as you progress.

Sales Consultant Part Time 17hrs Printemps Haussmann

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