Burberry

Client Advisor - Paris Printemps WACC

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are looking for a Client Advisor to join our Women’s Accessories team at Printemps on a permanent, 35-hour-per-week contract. You will bring the Burberry experience to life through warm, personalised service, building meaningful relationships with clients and sharing your knowledge of our collections and craftsmanship. With a natural curiosity for people and luxury, you will help create memorable experiences while contributing to the commercial success of the department.

RESPONSIBILITIES

Deliver an exceptional and personalised Burberry experience, understanding each client’s needs and creating meaningful interactions.
Build and develop lasting client relationships through thoughtful follow-up, clienteling and a strong understanding of individual preferences.
Share engaging product knowledge and storytelling across the Women’s Accessories collection, bringing Burberry’s heritage and creativity to life.
Contribute to individual and team commercial goals by identifying opportunities and recommending products with confidence and authenticity.
Maintain high standards across the department, supporting visual presentation, product care and operational excellence.
Work collaboratively with colleagues and department store partners to create a welcoming, inclusive and seamless experience for every client.

PERSONAL PROFILE

Previous experience in a customer-facing retail, luxury retail environment
A genuine passion for delivering thoughtful, personalised client experiences and building long-term relationships.
Strong communication skills, with the ability to engage confidently and warmly with a diverse range of clients.
A collaborative approach and willingness to contribute to both individual and team goals.
Curiosity and enthusiasm for luxury fashion, accessories, craftsmanship and the Burberry brand.
Flexibility to work retail hours in line with the needs of the department, including weekends where required.